You are here: Spotlighting the role of Family Information Services at the NAFIS conference
November 2023
Coram Family and Childcare was delighted to welcome the NAFIS network to our annual conference on 14 and 15 November. This annual event provides a brilliant opportunity to bring the national network of local authorities together to connect, share best practice and hear from sector experts. Family Information Services play a vital role their local communities, providing parents with high-quality information about childcare and other crucial local services.
FISs support families to find the childcare provision that meets their needs, and they help to raise important awareness of the early education entitlements. Ahead of the Government’s planned expansion of subsidized childcare next year, the 2023 NAFIS conference was organised as a platform for discussion, reflection, and collaboration.
Morning sessions
The conference started on Tuesday morning with a series of informative updates from government departments including Department of Education (DfE), the Department of Health and Social Care (DHSC), HMRC and Ofsted. The DfE shared an overview of plans for the expansion, including new regulations and updated statutory guidance coming into force on 1 January 2024, a national early years recruitment campaign and the Childcare Choices communications toolkit.
The DHSC provided an update on the national delivery of Family Hubs and HMRC shared the latest regional data on the take-up of Tax Free Childcare. Following queries and requests from our NAFIS members, Ofsted spoke to delegates about digital updates to the FIDy feed and a new API interface.
Following our government speakers, we were pleased to handover to the conference’s headline sponsors, Idox. With a longstanding commitment to empowering organisations with cutting-edge software and solutions, Idox understands the critical role that FIS play in local communities. Idox spoke to delegates about their innovative Directory Platforms and provided demonstrations in their dedicated conference workshop.
Workshops
Across both days of the event, delegates were invited to attend a series of workshops on different themes and topics related to daily FIS work. Our first session was led by Ivana La Valle and Laura Outhwaite, researchers from the Nuffield-funded study ‘Understanding the take-up of early education entitlements.’ We know that the entitlements can play an important role in boosting educational outcomes and reducing the attainment gap between disadvantaged children and their peers, but many children do not take-up their place.
This project aims to have a practical impact by giving practitioners and policy makers the evidence they need to support more families to take up their early education entitlements, both locally and nationally. Ivana and Laura shared key insights and emerging findings from the study, and NAFIS members shared their own ideas for boosting local take-up.
Alongside this workshop, the communications team at Coram hosted an interactive session on social media and engagement. Emma and Caitlin spoke to NAFIS delegates about the digital landscape in 2023, and the different types of content and strategies that might help to capture new audiences. There were generative discussions about how local authorities currently use different social channels to connect with families and share key information about childcare.
Emma and Caitlin also shared ideas for how local authorities might partner with local media outlets to raise the profile of their innovative work and spotlight their impact and successes in the community.
Joanna Watts (Programmes Manager, Coram Family and Childcare) co-hosted a workshop on the topic of ‘Engaging Dads’ in collaboration with the team at Better Start Bradford. This session drew on practical insights from the Parent Champions programme and our research from the Father’s Consultation to reflect on how local services can be more inclusive and connect with more fathers.
Shummel, Arian and Sofia told us about their experience of successfully engaging dads in Bradford through numerous outreach activities and events, including woodworking classes and cooking sessions. These networks have provided important bonding opportunities for fathers and their children and have helped dads to feel included in the design of early years services.
Alongside this session, we were delighted to welcome Gill Holden from the National Children’s Bureau to talk about the national delivery of Early Years Stronger Practice Hubs. The Hubs are currently working all over England to support other early years settings to improve outcomes for children in their local area across the EYFS, specifically focusing on areas of development that have been most impacted by COVID-19.
The programme provides online training to upskill practitioners and improve their knowledge of child development, so they are better able to support the development of children in their care. Gill spoke to NAFIS about how local authorities can link up with their nearest Early Years Stronger Practice Hub.
Reflections and next steps
Day 2 of the NAFIS conference opened with some reflections on the last 12 months in the early years childcare sector. We’ve seen a growing awareness of the need for change in childcare policy, recognizing that childcare is expensive and difficult to find for too many families. In March 2023, Coram Family and Childcare published its 22nd annual survey and identified some crucial areas for reform.
Our report found that a nursery place for child under two had increased by 5.6% in a year, to £148 per week for just a part time place for a child under two. The information provided by FISs in the Childcare Survey played a key role in raising awareness of the need for change just before the Spring Budget. At the time we released the survey, the cost of childcare was receiving a lot of media attention.
Just after our report was published in March 2023, the Chancellor announced a landmark expansion in early education. This was a welcome and promising change, one that will hopefully help more parents be able to afford the provision they need. However, if there were reasons for celebration, there are also reasons for caution. The budget failed to recognise prevalent gaps for disadvantaged children, and the investment would disproportionately benefit higher income families.
Raising awareness of the importance of high quality early education for ALL children is more important than ever, and this is why Coram Family and Childcare's work over the last six months has been focused on highlighting the urgent need for reform and improving the quality of childcare to make the biggest difference for children during their vital early years.
A childcare system that works doesn’t just help parents, it improves our economy, our communities and our society. On the cusp of a general election, it is more important now than ever to put childcare reform firmly on the policy agenda. We have arrived at an integral time for the sector, with great potential for change.
This is why it is so important to have the Early Education and Childcare coalition to help move this mission forward, and we were delighted to welcome Professor Kate Hardy to the NAFIS conference. Kate spoke to delegates about the findings of the coalition’s new report on the early years workforce, ‘Retention and return’. The report finds that 57% of nursery staff and 38% of childminders are considering leaving the early years sector in the next 12 months, and that as many as 50,000 new staff could be needed in 2024 to maintain existing provision and provide the new entitlement.
At an important time for childcare and early years sector, this year’s NAFIS conference was a chance to spotlight the integral role played by Family Information Services and celebrate their innovative work (read our NAFIS awards blog here). As we approach the expansion of funded provision, the peer-led knowledge and expertise shared by NAFIS members will be an invaluable resource.
In 2024, we look forward to hosting more events and webinars, including sessions on early years recruitment and retention, wraparound childcare, local partnerships, and a best practice showcase. If you would like to learn more about NAFIS or are interested in speaking at one of our events, please get in touch with us at info@coramfamilyandchildcare.org.uk. We’d love to hear from you!
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